Just how resilient are we

25 Oct 2018 | by Andy Heron

Recently I was involved in a conversation with some external education consultants on how school business professionals (this includes COO’s, CFO’s, SBL’s & SBM’s) deal with being in the role.

When having conversations about the many hatted roles of an SBP it is very easy to forget just how many aspects of the school systems and mechanics that we get involved in.  If you were to list them all, I suspect you would be surprised at the amount of the school processes that the SBP impacts upon.

It is sometimes easy to take for granted our everyday activities, constantly dealing with a myriad of issues without so much as a second thought.  The list of daily tasks that we aim to complete can quickly be left untouched if the first contact of the day, be it by telephone, email or in person, veers you off in another direction that needs important intervention to a successful conclusion.  However, the tasks that aren’t tackled and completed at that time will need to be done and at some point later in that day/week or even month to ensure that the school processes, once again, operate in the smooth mode that we all work towards.  Deadlines often seem to come at us at every turn and the need to meet these, is yet another example of the SBP to be being able to react quickly and accurately when faced with any kind of setback or delay.

Acting as a “firefighter” to constantly be there to stop the small controllable fires that are in existence turning into something more serious is how I often look at the SBP role.

Of course, it would be ideal if we could be ahead of the game and have complete control of everything we are responsible for but very often this is not the case.  It is when this situation is encountered that we have to look at what qualities we have to make sure we have the capacity to deal with the “plate spinning” environment that is very often the reality.

Having discussed this with the aforementioned consultants it became clear to me that the SBP, often in their lonely world of school business management, is often the person that is expected to bounce back into shape quicker than most after experiencing difficulty or have encountered a tough situation.   Seen as the “go to” person who demonstrates the ability for clear, calm thought and to rely on a trait that is often unseen or most definitely is not unused.

You see, I believe that schools need resilient SBP’s, that, love what they do, love where they work and by displaying this resilience are enabling schools up and down the country to try and overcome these harsh times that we all face.

A particular quote that I am fond of is:

“Life doesn’t get easier or more forgiving, we get stronger and more resilient.”

Steve Maraboli, Life, the Truth, and Being Free

Paperback, 168 pages

Published November 10th 2009 by Better Today Publishing

ISBN 0979575028 (ISBN13: 9780979575020)

Very true in life but absolutely spot on in the SBP world that we all work in.